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Mentionlytics
Mentionlytics
  • Platform
    • Use Cases
      • Social IntelligenceGet smarter insights and personalized advice to help you improve your web and social presence.
      • Media MonitoringDiscover what the media say about your company, your competitors and your products.
      • Review MonitoringnewTrack all major review sites, respond to your customers and build trust with your audience.
    • Features
      • Social Media ReportsCreate beautiful and customized monitoring reports with clear and actionable insights.
      • PublishingPublish on your Social Media accounts in multiple platforms, or schedule posts for later.
  • Industries
    • mentionlytics-dashboard-menuFeatures Image
      Intelligent Social Media Monitoring
      your clients will love
    • Industry Type


      • Agencies
      • Hospitality
      • Nonprofits
      • Financial Institutions
      • Web3 & Crypto
  • Pricing
  • Blog
  • Try for FREE
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Search Results

Compete in the post-Covid
Hospitality World
 

Keyword tracking, sentiment analysis, and multi-platform reach, combined with reviews make Mentionlytics the only platform you will need to make data-driven decisions that yield results.

Start a free trial
Book a live Demo
 
hotel industry

Take care of your customers while we take care of monitoring your online reputation

 
 

Keep an ear to the lobby floor

They say it pays to listen, but not just on the floor, rather everywhere on the internet. With Mentionlytics’ dedicated hospitality solutions, you will always be on top of all conversions around your brand.

Get real-time updates whenever your brand is mentioned, so you can get ahead of the curve and own the conversation, and not just be a participant in the discussion.

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review monitoring sources

Track every source

Negative or positive feedback can be hidden everywhere on the internet. The real power of Social Media Monitoring is to be able to discover it. Mentionlytics is one of the most complete tools in the market. It collects data, literally, from everywhere. 

Social Media Channels

Facebook, Twitter, LinkedIn, Reddit, Instagram, TikTok, YouTube, and more.

Reviews Sites

TripAdvisor, Booking.com, Yelp, Google Reviews, Airbnb, Expedia, Hotels.com, and almost 100 more. 

Learn more about Review Monitoring

Everything else

News sites, blogs, forums. 

Customer care comes first

Respond Instantly

Identify important conversations about your brand and jump in. Whether positive or negative, time response matters the most. 

Engage your evangelists

Track your most loyal customers and connect with them. Show them your appreciation and build a strong online community.  

Listen to complaints

Respond to negative news and resolve any issue that may arise to improve your customer’s experience at your property.

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Your Brand’s care

Turn bad reviews to your benefit

Identify any complaints or negative feedback and prevent a potential crisis from rising.  

Find Top Influencers and Collaborate

Social media analytics help you make better relations, and nurture leads and potential customers over a long time.  

Sentiment Analysis

Determine the sentiments behind the conversations and identify weaker areas of your business, such as services, travel packages, and more.

Shift with the consumer conversations

Identify customer needs

Get the best seat in the house, as our AI-powered trend searches show how consumer conversations shift from cleanliness and service to safety and sanitization and more.

Spot market trends

Build your data-backed communication strategy with insights highlighting trends and popular search terms.

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share-of-voice-competitors

Keep an eye on your competitors

A negative review for your competitor is an opportunity for you, so it pays to be on top of conversations around your competitors. Track competitor campaigns, offers, reviews, and more via the “Share of Voice” feature to always stay ahead of the curve.

AI-backed sentiment analysis gives a bird-eye-view of conversation types around your competitors.

Stay informed and organized

Create beautiful reports 

Create customized reports with all the metrics that will help you make strategic and data-driven decisions. Share them with the rest of the team and be prepared for your next meeting. 

Learn more about our awesome Report Builder

Set alerts

Stay notified about all posts where your name or a specific keyword is mentioned. This way, you can keep track of positive and negative reviews around your brand.  

Add tags to your mentions

If you have enormous mentions data and you want to take some action on priority, label these mentions with the required action, add notes and assign them to your team members.

Add more data into your internal reports
Social Media Publishing - weekly mode

Educate your clients

Boost your content 

Create valuable content for your clients and share it on your social media account, straight from Mneitonlytics’ dashboard. 

Learn more about our awesome Publisher

Additional Reading

How to Use Social Listening to Succeed In Hotel Reputation Management

Hotel Reputation Management means shielding your organization from all the negativity that might come your way. Let's see how Social Listening helps.

Read article

How Social Media Analytics Impacts Travel and Tourism Industry

Let's take a more in-depth look at why social media analytics is the need of the hours in the travel and tourism industry.

Read article

Review Monitoring: A reputation management strategy (+ tools)

Have you been looking for ways to track your customer reviews all at once and take control of your online conversations? Well, this is where review monitoring comes in.

Read article

Trusted by world's leading Enterprises & Agencies.

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Still not sure? We too live to serve

Our customer success team is available around the clock to ensure that you get the maximum value from your campaigns. Our hospitality monitoring experts can help with campaign set-up, relevant tags and optimizations, and much more.

Start a free trial
Book a live Demo
Mentionlytics | Intelligent Social Media & Web Brand Monitoring

Powerful, effective and most easy to use monitoring solution for your Brand or Agency. But don’t take take our word for granted, try it to see for yourself!

Sign up Free or Book a Demo

Questions? Drop us an email at helpdesk@mentionlytics.com

Mentionlytics is a leader in Media Monitoring on G2Mentionlytics is a leader in Hashtag Monitoring on G2Mentionlytics is a leader in Hashtag Monitoring on G2 Mentionlytics 4.9-star-software advice Mentionlytics 5-star-GetApp

Company


About
Contact Us
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Mentionlytics LTD
20-22 Wenlock Road,
London, N1 7GU
Phone: +44 (0) 20 32898589

Mentionlytics IKE
Porfyrogeni 3, 72200
Crete, Greece
Phone: +30 210 2208194
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Platform


Media Monitoring
Review Monitoring
Social Intelligence
Social Media Report Builder
Publishing
Pricing

Industries

Agencies
Hospitality
Nonprofits
Financial Institutions
Web3 and Crypto


Hootsuite App
Social Media Monitoring API
Data Studio Integration
Mobile App: App Store | Google Play
Slack Alerts

Resources


Intelligent Social Media Monitoring e-Book
Comparison: Brand24 Alternatives
Blog
Documentation

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