Improve Customer Service
Identify and respond fast to customer feedback, complaints, and inquiries, even if they don’t @ you.
Manage customer service activities of all channels in one single platform. Most importantly, never miss a mention of your brand ever again.
Optimize Your Marketing Efforts using A.I.
Analyze the results of your social media campaigns using real-time charts and feedback from your personal Social Intelligence Advisor (SIA), powered by A.I.
Enhance your marketing and sales strategies, by creating more relevant content, targeting specific demographics, and improving your messaging.