Sometimes, people will love what you ‘re doing. Sometimes, they will love it so much that they will feel the need to share it with others in Social Media.
This is certainly very rewarding for the people in your brand, but there is more to it. This social post will be seen by his/her followers, which will certainly have a positive impact towards your brand in his/her network of social acquaintances. Maybe it would be a good idea to thank them for this. Doing this in a genuine way will most likely please them, and maybe they will continue this in the future. This is a more personal establishment between your brand and this fan.
Ted Rubin also suggests to Always address them by name (even if you have to dig a little):
Sometimes it can be hard to figure out a person’s first name by their Twitter, Facebook or Instagram handle. However, the human need to be addressed by their given name is still important. When you’re thanking someone for a re-tweet or a share, make sure you mention them by name. You might have to look at their profile to find it, but do it!
From “It’s All About Relationships!” – An Interview with Ted Rubin
And while we are on the subject, feel free to post anything you love about Mentionlytics. ☺
It would mean the world to us!
Read this for more: 7 Ways to Say Thank You on Twitter