Platform
- Use Cases
  - Media MonitoringDiscover what the media say about your company, your competitors and your products.
  - Social ListeningAnalyze your audience’s online behavior and get a deeper understanding of what they really care about.
  - Review MonitoringTrack all major review sites, respond to your customers and build trust with your audience.
  - AI VisibilityNewTrack your AI brand visibility, sentiment and share of voice, and find out what citations drive the answers in LLMs.
- Features
  - Social IntelligenceAIGet smarter insights and personalized advice to help you improve your web and social presence.
  - Social Media ReportsCreate beautiful and customized monitoring reports with clear and actionable insights.
  - PublishingPublish on your Social Media accounts in multiple platforms, or schedule posts for later.
  - Mentionlytics MCPConnect Mentionlytics to any MCP-compatible LLM to power your AI with real-time social listening data.
- Discover Mentionlytics AI
  - Gives advice
  - Groups mentions
  - Detects anomalies
  - Identifies sentiment
  - Detects emotion
  - Translates mentions
  - See all AI features
Solutions
- By Industry
  - HospitalityCollect reviews from more than 100 review sites.
  - Financial InstitutionsDrive loyalty, revenue, and profitability.
  - Politics & GovernmentGain deeper insights into public perception and effectively engage with your constituents.
  - Web3 & CryptoIgnite your Crypto & DeFi investments with sentiments from the world.
- By Business Type
  - Small & Medium Business (SMBs)Engage your audience, find new customers & build your brand.
  - AgenciesAll the data your agency needs to offer value to your clients in one place.
  - EnterpriseMonitor every market, brand, and language from one command center.
  - NonprofitsPromote your cause and listen to your audience.
Case studies
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Free Ebook

Social Listening Playbook for Smart Agencies: Win More Clients & Prove ROI

This guide will help you discover why social listening is transforming the way top agencies do business, how it can help you win more clients, and practical ways to integrate these powerful insights into your everyday work.

The secret sauce? You’ll also find clear strategies for pricing, setting KPIs, and building workflows that make social listening a measurable advantage for your agency.

Social listening playbook for smart agencies - free ebook

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What You’ll Master Inside This 30-Page Playbook.

Why social listening matters now: rising expectations, crisis risk, and AI adoption.
Practical use cases: real emotions, predictive alerts, niche communities, multimedia analysis.
Proven benefits: higher satisfaction, better engagement, cost savings, stronger pitches.
Win new business: 5 pitch tactics + a checklist clients love.
Level-up services: content, community, crisis, influencers, ads, research, reputation, trends, ROI.
9 must-have capabilities: sentiment, real-time mentions, SOV, multi-platform, visual analytics, dashboards, historicals, topic clustering, and audience insights.
Measure ROI clearly: a simple formula + worked example (400% ROI scenario).
Packaging & pricing: retainers, standalone, and project-based models, with price ranges.
The Voice of the Client that confirms your strategy: Featuring direct, non-agency insights from C-Suite leaders on how they truly view social listening.

A Quick Peek

We do not view social listening as a marketing tool, but part of our strategy. That is how we remain responsive without necessarily using surveys or assumptions.
Meera Watts, CEO & Founder

Additional Sources on Social Listening

Social Listening 101: How to Monitor and Engage with Your Online Community

Uncover social listening by figuring out what it is, how it works, and why it is now essential for brands and their marketing teams to design effective strategies.

See how

How Social Listening Can Improve Your Social Media Customer Service

Find out how social listening can help you provide top-notch customer service on social media and beyond.

See how

Social Listening vs. Social Monitoring: What’s the Difference?

Let's fully cover both procedures with definitions, differences, and examples, and find out which one fits your business right now.

See how

Agencies using AI social listening are already ahead. Are you ready to catch up?

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