Great customers’ service includes not only giving them a high quality product, but it also includes knowing and learning how to solve their problems. How you respond to their issues and difficulties is vital.
Mic Adam has been named the #15th Influencer on the Top 1000 Social Selling Influencers in 2017. He has also been named #16th on the Onalytica Social Selling Experts in 2016.
Crisis management steps can be described as the steps or activities that a business uses to counter act or respond in the face of a major crisis. Crisis management is a relatively younger area of management, but very crucial for the health and growth of businesses in today's world.
Social media is the home of information today. On average, over 500 million messages are sent out through Twitter alone! Among all this chatter, people are undoubtedly talking about your brand.
Twitter has grown to have hundreds of millions of users, providing promptly real time news and personal views to a large audience. This is achieved by exploiting a trend list, which can be accessed through hashtags.
One of the most effective types of digital marketing is influencer marketing. This is because people trust the recommendations made by third-party sources and well-known personalities more than the brand itself.
The huge number of Twitter followers have slowly and steadily taken over the social media space. Twitter's monthly users have been raised to 330 Million in 2017, providing simple, spam-free and convenient features.
So Gareth, as a social media expert, how do you spend a typical day in social media? Are there any tools or practices that make your life easier?
Monitoring of a brands’ performance is vital to identify if it’s headed in the right direction. It is essential not just for your own benefit or management purposes, but also for your suppliers, employees, regulatory authorities and your customers.